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Motor Accident?

Car crash vehicle recovery


Why you may not want to make a claim on your own policy. Compare our services to those provided in your policy, contact us today.

Car Call Claims line

Get free independent alternative advice by calling Car Call UK today on the number above and compare our services to that of your insurance company after an accident.

If you have had a car crash that was not your fault and you need it recovered from the roadside, we can arrange for your vehicle to be recovered, repaired, provide a replacement hire vehicle and legal assistance – without a claim on your insurance.

Anyone who has had an accident due to a careless driver is entitled to choose between a claim on their car insurance policy or an Accident Management provider such as Car Call UK.

To get your vehicle recovered to one of our approved accident repair centres now and find out how our accident assistance compares to a claim on your insurance policy, call 02392 484 244 to find out more.


Why use us instead of a claim on your policy?

Thousands of drivers every year choose our assistance over a claim on their car insurance.

If non-fault accident claim is made on your car insurance policy, your insurer will probably require you to pay your excess before your car is repaired. This should be recovered for you at later date – but by using our service, you have no excess to pay at all.

What’s more, you are also likely to lose your annual no-claims bonus and the cost of your insurance will probably go up because of your claim.

We operate independently of all insurers, so you will receive the assistance you need and then we recover the costs directly from the insurer of the at-fault driver on your behalf.


Your accident is resolved – with no claim on your policy

Because we and our partners are independent, it means we can offer you the full range of assistance, regardless of your type of cover or the features of your policy.

Everyone we assist gets the following benefits:

  • You car is recovered and taken to an approved accident repair centre

  • There is no claim on your own insurance policy

  • You have no excess to pay

  • Your no-claims is protected

  • The cost of renewing your policy is not affected by a claim

  • We organise the recovery of your damaged vehicle

  • We deliver a like-for-like replacement hire vehicle

  • Your replacement is delivered typically within 3 hours of accepting your claim

  • Your car can either be repaired at one of our approved accident repair centres or at a repairer you choose

  • Our partner solicitors will deal with the recovery of expenses, lost income and also any claims for injuries

  • You get 24/7 support with all your claim queries



To get your car recovered start your independent accident assistance now, call us on 02392 484 244 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered, and information given on this page is provided by Car Call UK and its partners, no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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