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Motor Accident?

Claims assistance for private hire Taxis


If you have you run a small taxi firm or even just one vehicle, you need to make sure you get the assistance you need in the event of an accident. We understand that any private hire Taxi driver relies totally on the availability of their vehicle to ensure they don’t let down their customers and potentially lose business if they are involved in a road traffic collision.

This is why our non-fault claims service ensures that you always have access to suitably equipped replacement vehicle if your Taxi is un-roadworthy because of an accident. In addition to arranging a quality accident repair for your own vehicle, we arrange for a suitably equipped vehicle of similar size to your own to be delivered to you for the duration of the repairs.

Because we and our partners recover the costs on your behalf directly from the at-fault driver’s insurer, you will not have to pay any costs whatsoever for our services.


Where will my Taxi be repaired?

We and our partners organise repairs to your taxi at one of our approved accident repair centres or we can even arrange for your Taxi to be repaired at a specific garage if you prefer.


Does your service include legal assistance?

Yes, the solicitors we work with who specialise in road accident related issues. These include claims for lost earnings, damaged property or compensation for injuries.


Do I have to claim on my own insurance?

It’s up to you. If your policy provides the legal cover and the assistance you require and you are not concerned about the effect your claim may have on your future insurance costs – you may choose to claim on you own insurance policy.

However using our alternative claims assistance allows you to get your vehicle repaired, a suitable replacement and legal assistance all without potentially losing your no-claims bonus and increasing the future cost of your car insurance.

If you would like further information on our Taxi fleet claims management solutions, simply call 02392 484 244 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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