Compensation claims for car passengers

Should you be injured as a passenger in a vehicle, you may be able to claim compensation ranging from several hundred pounds to many thousands depending on your injuries.

Provided that the driver is adequately insured, we can help you get a compensation settlement that is appropriate for your particular injury.

Making a claim for compensation may sound difficult at first, but our aim is to make things as simple as possible, we explain everything in plain English and keep the paperwork involved to the minimum.

To make things as easy as possible we even send a representative to your home to discuss your situation and help you complete any paperwork required.

Your appointed solicitor will always look to achieve a financial compensation settlement amount that is in your best interests.

They will sympathetically assess your situation and seek a settlement that ensures that you get the best possible medical care and financial assistance to help you recover from your injury.

Typically, the following factors will be considered when assessing your potential claim settlement: -

  • The type of injuries you have sustained

  • The degree of discomfort you suffered at the time of the accident

  • How the injury is likely to affect your daily living

  • Whether you need any specialist treatment or therapies to help you recover

  • If your injury leaves you permanent disabled

  • If you need any medical aids or equipment for daily living

  • If you need modifications to your home to make it more accessible

  • The cost of an adapted car or other mobility aids

  • The recovery of lost earnings if you are unable to work

If you would like assistance with your personal injury claim, call 02392 484 244 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.

No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a comparable replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a comparable replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury