Cut the cost of your car insurance

There are many ways you can cut the cost of your car insurance these days, from price comparison sites to increasing your voluntary excess. If you have already got the ‘best’ deal available however, there is still one way to stop your insurer from increasing your next premium and that is to avoid making non-fault claims on your policy.

Contrary to what your insurer may tell you, the best way to deal with your non-fault accident claims is to let us handle them ‘independently’ of your insurer.

Why avoid making non-fault accident claims on your car insurance?

Here at Car Call we and our partners help thousands of motorists every year resolve their non-fault accident issues independently of their insurers.

As we resolve everything for you, there is an alternative to a claim on your policy, pay your excess or have the cost of your insurance increase next time as a result.

Does your service cost me anything?

You do not pay for these services because we and our partners recover these costs on your behalf directly from the at-fault driver's insurer.

Your insurer will be notified of your accident, but it will be noted only for ‘information purposes only’ so you comply with the terms of your policy but they will not ‘handle’ your claim.

We will then arrange all the services you need, including all the help and support necessary to get you back on the road as soon as possible.

Do I get a replacement hire-car?

If your vehicle is un-roadworthy, we will typically be able to deliver a comparable replacement to you within 3 hours of accepting your claim.

We will supply you with a comparable replacement hire-car that best matches your own in terms of the type and engine size.

Will my car be repaired at a reputable garage?

We will arrange for your vehicle to be repaired at one of our approved accident repair centres or if you prefer, at a repair centre of your own choice.

Can you arrange legal assistance?

The solicitors we work with can help or advise you regarding issues including uninsured loss recovery, out of pocket expenses or personal injury compensation claims should you need it.

To find out more call 02392 484 244 and we will be happy to help. Alternatively make an enquiry here and we will call you back.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.

No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a comparable replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a comparable replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury