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Motor Accident?

Do I have to inform my insurer after a car accident?


Yes, you do.

If you do not tell your insurer that you have been involved in an accident, you may invalidate the terms of your insurance policy. Whether the accident was your fault or not, you should generally report your claim as quickly as possible.

Even if the accident was not your fault you still have to notify your insurer of the incident. If you need to report your accident we can look to report it for you, just call 02392 484 244 and we will be happy to help.


Get the help that you need without a claim on your insurance

If your insurer handles your non-fault insurance claim, you are likely to still have to pay the excess on your policy before your vehicle is repaired. Even though this money should be reimbursed to you, it can take some time for it to be recovered from the at-fault driver’s insurer.

Car Call UK and its partners handle your accident claim independently of your own insurer. This means that your accident is still reported in accordance with the terms of your policy, but they will not process your claim.

We and our partners simply arrange everything you need to resolve your accident and recover the costs from the at-fault driver on your behalf.


Our independent service

We provide comprehensive accident assistance to all our customers, which includes repairs to your vehicle, a like-for-like replacement vehicle to use whilst yours is being repaired and professional legal help and advice

Remember, as you are not making a claim on your own insurance - you will not have to pay the excess on your policy and your next renewal fee should not be affected.

We will recover the costs of any services we provide directly from the at-fault drivers insurer on your behalf.

To find out how we could help you, simply call 02392 484 244 and one of our experienced UK based claims advisors will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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