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Motor Accident?

Do I have to make a non-fault insurance claim


Why you may not want to make a claim on your own policy. Compare our services to those provided in your policy, contact us today.

Car Call Claims line

Get free independent alternative advice by calling Car Call UK today on the number above and compare our services to that of your insurance company after an accident.

Most people are aware that a typical non-fault claim on their car insurance is not much different to a fault claim when it comes to having to pay your excess up-front, losing your no-claims bonus and the almost inevitable hike in the cost of your next policy.

You should of course be able to recover your excess at a later date, but why pay it at all when you are legally entitled to seek accident assistance elsewhere?

Thousands of people choose our independent accident assistance every year – as an alternative to a claim on their car insurance.

Find out how our independent assistance compares to a claim on your policy today, call 02392 484 244 and we will be happy to help.

Car Call UK independently helps thousands of motorists every year resolve accident related issues after non-fault accidents. Because we recover the cost of your assistance directly from the insurers of the person at-fault for the accident, there is no need to claim on your own insurance policy.

Being independent, the assistance is not restricted by the terms of your insurance policy. We and our partners are happy to provide the same comprehensive service to all our customers, regardless of the type of insurance cover they may have.

The benefits of our accident assistance include: -

  • No need to claim on your own insurance policy

  • You have no excess to pay

  • The cost of your next premium is not affected by our assistance

  • We deliver a like-for-like replacement hire-car for your un-roadworthy vehicle

  • Your replacement will be delivered typically within 3 hours of accepting your claim

  • We arrange guaranteed repairs for your vehicle at one of our approved accident repair centres

  • Repairs alternatively can be arranged at a garage of your own choice

  • Our partner solicitors provide legal assistance with the recovery of your expenses, lost earnings or personal injury claims

  • Help is available 24/7 from our UK based claims team



To start your independent accident claim today, call us on 02392 484 244 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered, and information given on this page is provided by Car Call UK and its partners, no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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