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Motor Accident?

Expert car accident claims advice



Thousands of car accidents occur in the UK every day. This means that thousands of motorists have to spend their own time and energy trying to sort out the many issues that can arise as a result a road traffic accident.

If you were at-fault for the accident - you will typically have to make a claim on your car insurance policy.

However if you were not at-fault, making your accident claim independently of your insurer can have many advantages over a claim on your own car insurance policy.


Independent assistance after a non-fault accident

If you are recovering from the stress and discomfort of being involved in a car accident that was not your fault, we at Car Call UK and our partners can help.

Under UK law you are entitled to claim back ALL your costs and expenses from the at-fault driver’s insurance company. This means that you can have an equivalent replacement hire-car, you can recover any lost income and expenses and you can receive compensation for injuries.

At Car Call UK we and our partners can make all these arrangements for you. We will deal with the majority of the paperwork, phone calls and general organisation for you. Our experienced claims advisors will discuss your requirements with you and keep you informed with how everything is progressing, letting you know at every stage what you need to do and when you need to do it.

Because your insurer does not handle your non-fault claim - you will have no excess to pay and your next insurance premium should not increase.

In summary, we can arrange the following services for you: -

  • If your vehicle is un-roadworthy or being repaired, we will deliver a like-for-like replacement vehicle to your home or place of work, typically within 3 hours of accepting your claim

  • We will arrange for your vehicle to be repaired at an approved accident repair centre that is local to you

  • If you would like the repairs carried out at a manufacturer approved repairer or you would just like to use a particular garage, let us know and we will make the arrangements for you

  • Professional legal assistance is included with our service

  • We can help with accident related issues such recovery charges, uninsured losses and claims for compensation

  • Your claims advisor will arrange everything for you and keep you up to date with your claims progress



To find out more about our services, call 02392 484 244 or send us your contact details using the form on this page and we will call you back.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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