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Motor Accident?

Hackney Carriage Taxi insurance


If you operate a Hackney Carriage Public Hire Taxi you will obviously be looking for an insurer that can provide specialist assistance in the event of an accident.

Apart from your repairs, probably the most important aspect to any taxi operator is the same day delivery of a suitable replacement plated/equipped Taxi so the effect of the accident on your business is kept to the minimum.

Assuming you have found an insurance provider who can provide this level of service for your fault accident claims, you now need to find an independent non-fault claims provider that can also deliver this level of service – that would Car Call UK.


Avoid non-fault claims on your Hackney Carriage Taxi insurance and save money

Any claim on your Taxi insurance is likely to cause the cost of your annual insurance to increase.

Of course fault claims can only go through your insurer, but our independent non-fault claims service allows you to get all your accident issues resolved without a claim on your policy.

There is no charge at all for any of our services because we and our partners recover the costs at the end of your claim - directly from the at-fault driver’s insurer.

If you have any excess on your policy, your insurer would probably insist on you paying this ‘up-front’ before your Taxi is repaired and then recover the money back at a later date.

But if you use our service and do not claim on your insurance – this of course no longer applies.


Exceptional accident assistance

We manage your claim from start to finish. You report your accident to us, we deliver your replacement Hackney Carriage Taxi and the next time you here from us is when your vehicle is repaired and ready to collect.

If you are receiving assistance from the solicitors we work with for un-insured loss recovery and/or an injury compensation claim, they will liaise with you directly.

We believe our Taxi accident assistance has clear benefits for any operator:

  • An alternative to a claim on your own Taxi insurance, we handle everything

  • The cost of your insurance should not increase due to your non-fault claim

  • No claim on your policy, so no excess to pay

  • We and our partners can manage your fault accident reporting as well, to save you time

  • We provide plated like-for-like replacement Taxi’s if yours is un-roadworthy and/or being repaired

  • Your replacement Taxi is delivered typically on the same day we take your claim

  • We will arrange the repairs to your Taxi at one of our approved accident repair centres or at one you specify

  • Legal assistance can be arranged for the recovery expenses, lost earnings or claims for compensation

  • All costs and charges are recovered directly from the at-fault driver’s insurer on your behalf

  • We provide 24/7 assistance for all your claim queries



If you need a replacement Hackney Carriage Taxi of any type on the same day as your non-fault accident and your own vehicle repaired without a claim on your insurance, call 02392 484 244 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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