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Motor Accident?

How do I report a motor claim to Direct Line Insurance


Why you may not want to make a claim on your own policy. Compare our services to those provided in your policy, contact us today.

Car Call Claims line

Get free independent alternative advice by calling Car Call UK today on the number above and compare our services to that of your insurance company after an accident.

If you have a Direct Line car insurance policy you would normally get in touch with the Direct Line car accident claims line following your accident. For independent advice and assistance with car accident claims call 0330 058 1704 and we will be happy to help.

We and our partners provide motorists with an alternative to a claim on their insurance policies.

Because we and our partners recover the costs of these services on your behalf directly from the insurer of the driver responsible, you do not have to make a claim on your own car insurance policy.

We and our partners help thousands of motorists every year following road traffic accidents. The services we provide for our customers include the following:

  • A like-for-like replacement vehicle if yours is un-driveable or being repaired

  • Your replacement vehicle will be delivered to a location of your choice, typically within 3 hours of accepting your claim

  • Fully guaranteed repairs to your vehicle at an approved accident repair centre or at repair centre of your own choice

  • Legal advice and assistance with issues relating to your accident

  • Prompt help and advice from our UK based claims team available 24 hours

To find out if we can help with your accident claim, simply call 0330 058 1704 or send us your contact details using the form on this page and we will call you back.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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