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How to make a claim with Esure Insurance


Why you may not want to make a claim on your own policy. Compare our services to those provided in your policy, contact us today.

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Get free independent alternative advice by calling Car Call UK today on the number above and compare our services to that of your insurance company after an accident.

If you need to make a car accident claim with Esure Insurance you would normally contact them by phone and Esure should be able to start the claims process for you.

Not everyone is aware that it is possible to make an accident claim independently of your own insurer if you were not responsible for the it. Making a claim independently will mean that you will almost certainly not have to pay any excess that you may have on your policy.

To find out if we can help with your accident, simply call 0330 058 1704 and we will be happy to discuss your claim with you.


How we help our customers

If you were not at-fault for the road accident you were involved in, we can look to arrange a number of accident related services for you.

We and our partners recover them directly from the insurer of the driver who is at-fault on your behalf.

We and our partners help thousands of people every year in this way, enabling them to receive the best quality accident repairs, hire vehicles and legal assistance without the need to make a claim on their own insurance policies.


How does the process work?

Once we have accepted your case, we first take a few details to establish what services you will need.

If your vehicle is un-driveable, we will organise a like-for-like replacement vehicle to be delivered to you, typically within 3 hours of accepting your case.

We will then arrange for an independent engineer to assess the damage to your vehicle. Your vehicle will then be taken to one of our network of approved accident repair centres to repair the damage.

You are not limited to the repair centre we recommend, if you prefer we can arrange for your vehicle to be repaired at a garage of your own choice.

If you would like to make a claim for lost earnings or personal injury compensation, we can put you in touch with the solicitors we work with. They will provide any advice or assistance you may need and look to pursue a claim settlement on your behalf.

If your claim is successful, you will always receive the best possible settlement award.

To find out more, call 0330 058 1704 and we will be happy to help in any way we can.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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