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Motor Accident?

I don’t have courtesy car insurance


Courtesy car insurance is usually referred to as ‘courtesy car cover’ means you are provided with a courtesy car while your own vehicle is being repaired following an accident.

If you have been involved in an accident that was not your fault and you do not have courtesy car cover, do not make a claim on your insurance policy – call us now on 02392 484 244 and we and our partners can provide you with a like-for-like replacement vehicle and get your own vehicle repaired.


Car Call UK independently help thousands of people every year get replacement vehicles and their accident repairs resolved without having to make an insurance claim.

We even help people who do have courtesy cars on their insurance, because a courtesy car is typically only a small hatchback or saloon and not a true like-for-like replacement for your own vehicle – which is what you should be entitled to.

Because we and our partners recover your accident related costs directly from the at-fault drivers insurer, we will organise a quality like-for-like replacement vehicle that is appropriate for your needs and you will not need to make a claim on your own insurance policy.


What is a like-for-like replacement?

It means that if you drive a MPV, we will find you an MPV that best matches the size and model of your own vehicle. In fact whatever type of vehicle you drive we can usually offer you the type of replacement hire vehicle that suits your needs, unlike an accident repairer who may only be able to offer the courtesy cars they have available at the time.

Because we and our partners can provide you with a replacement vehicle independently of your insurer, it means we can offer you with a much wider choice of vehicles.

We have a network of approved accident repair centres across the UK which we have chosen based on the quality of their repair facilities and their consistently high reputation for customer care.

In addition to this, you also have the option of choosing your own repairer rather than the one suggest for you.

If you would like to find out more about our services just give us a call on 02392 484 244 and one of our experienced claims advisors will be happy to assist you.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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