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Motor Accident?

Independent Car Accident Claims Advice


If you have just been involved in a car accident you may have many questions that you need answering and sometimes you may want some advice that is independent of your insurer.

Car Call UK have been providing advice and assistance for motorists for more than 10 years now and to be honest – there is not much we don’t know about resolving the consequences of a car accident.

If you would like some advice or assistance following an accident, call 02392 484 244 and one of our expert advisors will be happy to help.


Our independent non-fault accident assistance

We also provide non-fault accident assistance to any road user that does not want to make a claim on their own insurance for an accident that was not their fault.

You may be wondering why thousands of people every year choose to use our service instead of a claim on their policies – here’s why:-

  • They don’t want to pay the excess on their policy

  • They don’t want their insurance costs to go up when they renew

  • They want something better than an old hatchback as a replacement

  • They need legal assistance but don’t have ‘legal cover’ on their policy



Why does my insurer put up my insurance when I am not at-fault?

Unfortunately, your insurer will view you as a higher ‘risk’ or ‘more likely’ to make another insurance claim, if you make a non-fault claim on your policy. This of course means that the cost of your insurance will go up as a result of your claim.


How our independent accident assistance benefits you

If we handle your accident claim for you, there is no excess to pay and we can arrange your repairs, provide you with a replacement vehicle and assist with legal issues.

…and of course, because you are not making a claim on your insurance – your next insurance premium should not increase as a result of your claim.

We and our partners recover the costs associated with your claim directly from the insurer of the at-fault driver on your behalf..

What we arrange for you: -

  • A like-for-like replacement for your damaged vehicle if it is un-roadworthy or being repaired

  • The replacement vehicle will be delivered to your home or place of work typically within 3 hours of starting your claim

  • The repairs to your vehicle are arranged at one of our network of approved accident repair centres or at a repair centre near you

  • We can arrange legal assistance with issues ranging from the recovery of expenses to claims for compensation

  • Our claims team are available 24/7 for support and advice with your claim



For free advice and assistance with your car accident claim, call us on 02392 484 244 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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