Injured in a bus accident, can I make a claim?

If you have been injured whilst travelling in a public or private bus, you are entitled to seek compensation for your injury.

Depending on the severity of your injuries, you could claim anything from a few hundred pounds to several thousand pounds in compensation. To find out if you are able to claim, call 02392 484 244 and we will be happy to help.

As a passenger in a bus you have the same rights as a passenger travelling in a private car, in other words - you are entitled to be compensated for the negligence of the person responsible for your injuries. Whether the accident was due to the driver of the bus or the driver of the vehicle it collided with - we can help you seek the compensation you deserve.

If the bus or coach accident was due to the negligence of the driver, your appointed solicitor can pursue the insurer of the company concerned for your compensation settlement.

If it was due to the negligence of another road user, then they would approach the insurer of the driver responsible for the accident.

The solicitors we work with specialise solely in road traffic accident compensation claims. This means that whatever the circumstances of your accident, they have probably dealt with a similar situation before.

This puts your bus accident claim in a strong position from the start. Because the solicitors we work with would have experience of these types of claims before, they will know the best way forward to achieve the settlement you deserve.

To find out more about making a bus or coach passenger compensation claim call 02392 484 244 and we will be happy to help.




No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a like-for-like replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a like-for-like replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury