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Motor Accident?

Keep your no-claims bonus after a non-fault accident in your Taxi


If you have an accident in your Taxi that is not your fault, the last thing you need is to be penalised for it by your insurer by losing your annual no-claims bonus.

Not only that, the actions of that careless driver are likely to actually increase the cost of your next insurance premium too.

Car Call UK and our partners are an independent non-fault claims assistance service providing replacement hire vehicles – including plated Taxi’s, quality accident repairs and legal assistance to anyone who has been in collision with a careless driver.

Whether you drive a Black Cab or a private hire vehicle, we can source a suitably equipped like-for-like replacement for you to use whilst yours is in for repair.

Delivery of your replacement Taxi is typically available on the same day we take your claim.


How our service benefits you

Whatever type of accident you have in your Taxi, it will almost certainly be reflected in an increase in the cost of your annual insurance.

We enable anyone to keep their non-fault claims off their insurance claims record by independently arranging their repairs, replacement hire vehicles and legal assistance to recover un-insured losses or pursue claims for personal injuries.

Your insurer may also want you to pay your insurance excess up-front, even for a non-fault claim.

We and our partners recover the costs and charges associated with your accident directly from the at-fault driver’s insurer on your behalf.


How our accident assistance works

You will have a single point of contact to deal with your claim, you do not have to speak to a different person every time you call. They will manage all the arrangements for you.

The services provided include: -

  • A like-for-like replacement plated Taxi, typically within 3 hours of starting your claim

  • Repairs are arranged at an approved accident repair centre in your area

  • Alternatively, we can arrange a repairer of your own choice

  • Legal assistance with the recovery of lost earnings and/or help with a personal injury claim

  • An enquiry line to deal with your questions, 24/7



To avoid an un-necessary claim on your Taxi insurance, call 02392 484 244 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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