Loss of earnings recovery for Uber Taxis after a non-fault accident


If you lose out on several days of work in your Uber Taxi thanks to a collision with a careless driver, you have every right to recover them from the insurer of the person responsible.

Car Call independently helps thousands of drivers do just that every year. As well as arranging their legal assistance, we also sort out the repairs to their vehicles and provide them with a like-for-like replacements for their damaged vehicles.


Can you get me a plated Private hire Taxi?

Yes, we can organise replacement plated Taxis of all types for our customers.


What about my insurance?

Driver’s choose to use our service instead of a claim on their own insurance for the following reasons:

  • You don’t need to claim on your insurance policy at all

  • There is no excess to pay

  • The cost of your insurance should not increase as a result

  • Your no-claims discount for the year will not be lost

  • They get a suitable replacement Taxi

  • We contact their insurer to notify them for ‘information purposes only’

  • We and our partners recover the cost of repairs, replacement vehicle, legal assistance and any loss of income from the at-fault driver’s insurer for them



Where will my Taxi be repaired?

We will arrange for your Taxi to be repaired at one of our UK network of approved accident repair centres. Our repairers only use original parts and have been approved by us due to their excellent customer service and the fact that your repairs are fully guaranteed.

Also, you do not have to accept your vehicle back until you are satisfied with the results.


Can you help if I am injured?

Of course. We will arrange legal assistance to pursue a personal injury settlement that is in your best interests.


Start your independent claim today

To recover your lost income and get all your non-fault accident issues resolved, call us on 02392 484 244 and we can set-up a claim for you now.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.


No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a like-for-like replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a like-for-like replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury