Motorbike accident recovery operators


If you have been involved in a motorcycle accident and you were not at-fault, we can arrange for the recovery of your bike immediately, and at the expense of the insurer of the person responsible.




We and our partners help thousands of people every year to resolve their non-fault accident issues without a claim on their insurance policies.

We have a UK network of recovery operators and accident repair centres that can recover your bike – wherever you are located.

Our assistance allows you to get everything resolved with no excess to pay, no loss of your no-claims bonus and no effect on the cost of your policy.

Car Call and its partners independently arrange your motorcycle repairs, provide a suitable replacement motorcycle and deal with the legal issues surrounding your accident.

There is no claim made on your motorcycle insurance.

The cost of our service is recovered directly from the insurance provider of the at-fault driver on your behalf.


More than just motorcycle recovery…

Everything required to resolve the consequences of an accident will be arranged for you.

Services provided include:

  • Your motorbike is recovered from the scene of the accident and taken to an approved accident repair centre in your area

  • We deliver a like-for-like replacement for your motorcycle typically within 3 hours of starting your claim with us

  • Your motorcycle is inspected by an independent engineer to assess the extent of the damage

  • Only genuine replacement parts are used by our approved repairers

  • All parts are fitted according to manufacturer’s specifications

  • If you prefer, we can arrange for your motorcycle to be repaired at a repair you choose

  • Our partner solicitors will provide legal assistance to recover the cost of damaged equipment and/or pursue a claim for injury compensation



To start your non-fault, claim today, call us on 02392 484 244 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered, and information given on this page is provided by Car Call and its partners, no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.


No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a like-for-like replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a like-for-like replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury