Motorbike accident that was not my fault


Anyone who has been involved in a motorbike accident that was not their fault would expect their bike to be repaired at no cost to themselves, but is it really at no-cost?

Call us on 02392 484 244 and we may be able to help your claim completely independently of your insurer.


How a non-fault claim on your motorbike insurance could cost you money

If you make a non-fault accident claim on your motorbike insurance, 3 things are likely to happen.

  • You will have to pay the excess on your policy

  • Your next insurance premium is likely to increase

  • You may not get a suitable replacement bike or be offered a car as an alternative



Making a claim independently of your insurer

We deal with thousands of motorbike accident claims every year. Enabling people to get quality bike repairs, replacement bikes and help with the recovery of costs for damaged clothing or equipment.

Good quality motorcycle clothing and equipment can be very expensive to replace. The solicitors we work with can help you recover the full cost of these items and deal with other aspects of your claim too.

As we and our partners recover your costs directly from the at-fault drivers insurer on your behalf, it means that you do not need to make a claim on your own insurance policy and so you also do not have to pay any excess you may have.

We and our partners recover the costs on your behalf.


Complete motorbike accident assistance

Our experienced claims team will make all the arrangements necessary to ensure that any issues you may have are resolved quickly and efficiently.

These issues could involve some - or all of the following: -

  • The recovery of costs for damaged or destroyed clothing and equipment

  • Arranging repairs for your motorbike at an approved repairer or at a repairer of your choice

  • Provision of a temporary like-for-like replacement motorbike or car if you have a full licence

  • Legal assistance with the recovery of lost earnings where appropriate

  • Legal assistance with injury compensation claims

  • Recover the full value of your motorbike, should it be un-economic to repair

  • Assessment of the damage to your bike by an independent engineer



If you or someone you know would like to find out more about our services, please call us on 02392 484 244and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.


No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a like-for-like replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a like-for-like replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury