National motorbike accident recovery


No matter where you are in the UK, if you have been involved in a non-fault accident and are looking for a national motorbike accident recovery service, contact us today.



If you are looking to get your bike recovered and then make a non-fault accident claim on your insurance policy, you should also consider the alternative of making your claim independently of your insurer - with Car Call.

We and our partners provide accident assistance to thousands of people every year.

This enables our customers to get the help and assistance they need – but without making an insurance claim.


Why you may choose not to claim on your insurance

A non-fault claim on your motorcycle insurance policy will almost certainly mean you have to pay your excess. This is standard for most insurance claims and you should of course get this money back – eventually, from the insurer of the person at-fault.

Use our independent assistance however and you will not have to pay any excess at all.

Also – unlike an insurance claim, our service means your no-claims bonus stays intact and your next premium should not increase because of your accident.

The costs of the services we provide will be recovered directly from the insurer of the at-fault driver on your behalf.

We and our partners will arrange the following assistance for you:

  • We arrange the recovery of your damaged motorbike

  • We provide like-for-like replacement for your motorbike, typically delivered within 3 hours of accepting your claim

  • Your replacement bike can be delivered to your home or place of work

  • If you have a full driving licence, we may be able to provide a hire-car as an alternative option

  • Your damaged motorcycle is repaired at an approved accident repair centre or at a repairing garage of your choice

  • Legal help and assistance is provided by our partner solicitors who will resolve issues relating to lost income, damaged clothing/equipment and personal injury compensation

  • The cost of these services will be recovered directly from the at-fault driver’s insurer on your behalf



To find out how to get assistance without a claim on your insurance, call 02392 484 244 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered, and information given on this page is provided by Car Call and its partners, no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.


No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a like-for-like replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a like-for-like replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury