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Motor Accident?

No courtesy car on my policy after my accident


Maybe you couldn’t afford the extra cost or perhaps you were just not aware of it – but not everyone has a courtesy car on their car insurance policy.

However, don’t worry. If you were not at-fault for the accident - we and our partners can provide you with a like-for-like replacement hire car. Call 02392 484 244 to find out how.

Even if you do have a courtesy car on your policy, you may not necessarily be provided with a suitable like-for-like replacement. We and our partners take care to ensure that the vehicles we provide match as closely as possible the make and model of your own.

Most of the vehicles we supply are less than 6 months old and we can typically deliver them to your home or place of work within 3 hours of starting your claim.


Do you just provide hire cars?

No - we don’t!

We independently help any driver who has had a non-fault car accident by organising their accident repairs, their hire vehicle and their legal assistance.

there is an alternative to a claim on your own car insurance because we will recover the costs directly from the insurer of the at-fault driver.


The advantages of our independent claims service

Even though we have no connections with any insurers, we believe we and our partners can provide an excellent accident assistance service for you. It allows us to be free from any restrictions you may find in the small print of your insurance policy and gives you the following benefits: -

  • You have an alternative to a claim on your own car insurance policy

  • Your no claims bonus stays protected

  • You do not have to pay any excess you may have on your policy

  • You receive a like-for-like replacement vehicle that is suitable for your needs

  • Your own vehicle can be repaired at one of our approved Accident Repair Centres

  • Alternatively, you can choose a specific repairing garage of your own if you wish

  • We arrange professional legal assistance with all your accident related issues

  • We and our partners recover the costs directly from the insurer of the person responsible on your behalf.



Call us now on 02392 484 244 for free help and advice from one of our experienced claims advisors.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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