No fault Accident Taxi hire


If you are reading this and you need non-fault accident assistance and you need replacement plated Taxi now, call 02392 484 244 and we can get one out to you within 3 hours of accepting your claim.

Car Call have been providing independent accident assistance to Taxi operators and independent owner Taxi drivers for over 10 years now, so we understand the pressures of the Taxi industry pretty well!

Take a moment to find out why we believe we are the best in the business.


Your Taxi repaired with no claim on your insurance

Instead of using your insurance company, paying your excess and then having to wait for a refund – our independent non-fault claims service solves all your accident worries in one go.

Using our independent claims management service enables you to keep non-fault claims off your insurance record and avoid a likely increase in your next insurance premium.

We arrange your like-for-like replacement plated Taxi and get your own vehicle booked in at an approved accident repair centres in your local area.

If you prefer a particular repairer, no problem. Just let us know who you wish to use and we will make the arrangements for you.


An alternative to a claim on your own insurance

We will organise everything for you and then recover the costs directly from the insurer of the at-fault driver on their behalf.

Take advantage of our industry leading services: -

  • Your Taxi is recovered to approved accident repair centre or repairer of your choice

  • We arrange a replacement plated Taxi to be delivered to you, typically within 3 hours of accepting your claim

  • Legal assistance with the recovery of costs for un-insured losses or help with a compensation claim is included ‘as standard’

  • Our UK based claims team are available to deal with your claim queries, 24/7



To start your non-fault Taxi claim and get a replacement Taxi now, call 02392 484 244 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.


No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a like-for-like replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a like-for-like replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury