No-fault motorcycle accident claims and repairs

Car Call and our partners can arrange for your motorcycle to be repaired without you having to claim on your insurance.

We appreciated how much your motorcycle means to you, so you obviously want it to be repaired to the highest possible standard. We have access a network of quality approved repair centres across the UK.

Rather get your bike repaired by a repairer you know already – no problem, just let us know who they are and we will arrange it for you and recover the costs directly from the at-fault driver’s insurer.

Get the assistance you need - without a claim on your insurance

We can arrange any of the services you need from the list below. When your repairs are complete, we and our partners recover the costs from the insurer of the at-fault driver on your behalf.

  • We will find an approved repair centre in your area or use a repairer of your own choice

  • Your motorcycle is collected and returned following the repairs

  • You are provided with a comparable replacement motorcycle or car if you have a full licence

  • Your replacement transport can be delivered to your home or place of work – typically within 3 hours (if your vehicle is un-drivable) of starting your claim with us

  • We arrange professional legal advice and assistance if you wish to pursue a personal injury claim

  • We and our partners recover the costs from the at-fault driver's insurance company on your behalf

Riders involved in motorcycle accidents are particularly vulnerable to serious injuries with long term consequences. If you have been involved in a motorcycle accident that wasn't your fault and it occurred within the last 3 years - then we may still be able to pursue compensation claim for you.

Call us on 02392 484 244 for expert advice and assistance today

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.

No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a comparable replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a comparable replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury