Non-fault motorbike accident repairs


If you were not responsible for the accident, we can arrange for your motorbike to be repaired at no-cost to you – without you having to claim on your insurance.

At Car Call we don't just help car drivers with repairs, car-hire and legal advice - we help our motorbike riders too.

We appreciated how much your motorcycle means to you, so you expect it to be repaired to the high possible standard. We have access a network of quality approved motorcycle repair centres across the UK

Repair centres are assessed in terms of their facilities, quality of service and standards of workmanship before they are added to our database of Car Call Approved Repairers.


Complete accident aftercare, but without a claim on your insurance

We will arrange some - or all of the services below for you and then recover the cost from the insurer of the at-fault driver on your behalf.

  • Your damaged motorcycle is collected and returned following the repair

  • We will find an approved repair centre in your area or use a repairer of your own choice

  • we and our partners can provide you with a like-for-like replacement motorcycle or car if you have a full licence

  • Your replacement will be delivered to your door, for you to use for the duration of the repairs

  • We arrange professional legal advice, including a personal injury claims service

  • We and our partners will recover the costs from the at-fault driver's insurance company on your behalf



Riders involved in motorcycle accidents are particularly vulnerable to serious injuries with long term consequences. If you have been involved in a motorcycle accident that wasn't your fault, and it occurred within the last 3 years - then we may still be able to pursue compensation for you.

Call us on 02392 484 244 for expert advice and assistance.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected


No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a like-for-like replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a like-for-like replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury