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Motor Accident?

RAC report an accident?


Why you may not want to make a claim on your own policy. Compare our services to those provided in your policy, contact us today.

Car Call Claims line

Get free independent alternative advice by calling Car Call UK today on the number above and compare our services to that of your insurance company after an accident.

About to make a non-fault claim on your RAC insurance policy?

Will the cost of your insurance go up? Yes, it may well do that.

Do you have any alternative? Yes, actually you do.

Car Call UK and its partners can arrange for your vehicle to be repaired and a replacement hire car – without going near your RAC insurance policy.

To find out why our customers use us, call us now on 0330 058 1704 for help and advice.

Everyone has the right to choose to who repairs their vehicle. If the accident you were involved in was your fault, there usually no-option but to make a claim on your own car insurance policy.

If however you believe that you were not responsible for the accident, you have the option of either making a claim on your car insurance policy or alternatively you can use an independent assistance provider like Car Call UK.


The difference is easy to see

As we assist you independently of your insurer, there is no claim on your insurance, so you have no excess to pay and the cost at renewal should not be affected.

Regardless of the insurance cover you may have, we provide the same comprehensive range of assistance to all our customers: -

  • You don’t claim on your own insurance policy

  • There is no excess to pay

  • We and our partners deliver a like-for-like replacement hire car typically within 3 hours of starting your claim

  • Repairs to your car are arranged at an approved accident repair centre or at a repair centre of your own choice

  • Assistance with issues such as the recovery of expenses or the pursuit of an injury compensation claim is available from our partner solicitors as part of our service

  • The costs associated with your claim are recovered directly from the at-fault driver’s insurer on your behalf

  • 24/7 advice and support



To find out more about our non-fault claims assistance, just call 0330 058 1704 and we will be happy to help

Any policyholder can use this service and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way and your statutory rights are unaffected.
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