Replacement prestige car hire

Looking for a prestige hire-car after an accident? Alternative independent accident assistance gives you what you are looking for – but without a claim on your car insurance.

Our independent non-fault accident assistance not only gives you the reassurance of an appropriate high-quality replacement vehicle, we manage the repair of your own vehicle at an approved accident repair centre and arrange expert legal assistance.

There is no claim made on your car insurance – at all.

To find out more about the alternative to a claim on your insurance, contact us on 02392 484 244 today.

Why should someone else’s stupidity – cost you money?

A no-fault claim invariably ends up costing you money because your premiums are likely to rise because of your claim.

That’s why our service – just makes sense.

The cost of your replacement vehicle, your repairs and legal assistance will be recovered directly from the at-fault driver’s insurer – which is how it should be.

Legal assistance

If you need legal assistance with issues such as loss of earnings, damage to property or assistance with an injury claim, we will arrange this for you.

Our legal partners deal with motor accident claims exclusively and so you can be assured that you are in safe hands.

Manufacturer approved repairs

You want your car to be repaired to the highest possible standards.

We will arrange a manufacturer approved repairer in your local area to restore your car back to its pre-accident condition.

Would you rather use a repairer that you know and trust? Just tell your claims advisor who you want to use and they will arrange this for you.

To find out how more about our service, call 02392 484 244 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.

No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a comparable replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a comparable replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury