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Motor Accident?

Roadside car accident assistance, repairs and claims management


Had a car accident and need your vehicle recovered and repaired - now?

Call 02392 484 244 if you were not at-fault – to get great service without a claim on your car insurance.

Speak to one of our friendly claims advisors and we can start the whole process for you straight away. Don’t worry about a thing – if you need to get a taxi or a train home, simply keep all your receipts and we will get everything refunded for you later.

We will get the damage to your vehicle assessed and the repairs started as soon as we can and in the meantime, arrange for a like-for-like replacement vehicle to be delivered to your home or workplace. Typically, this will happen within 3 hours of starting your non-fault claim with us.


I haven’t heard of this service before, why should I use it?

Not everyone is aware that if you were not at-fault for an accident, your insurer will almost certainly still require you to pay the excess on your policy before the repair process can be started.

If we assist with your claim, there is no excess to pay at all because you will not be using your insurer. Your no-claims bonus is also unaffected.


So how much does it cost?

we and our partners recover the costs associated with your claim directly from the insurer of the at-fault driver..

In fact you will probably save money because your annual insurance premium should not increase as you are not using your insurance policy.


We manage your accident claim – not your insurer

Our assistance includes all benefits you would expect from a fully featured insurance policy, but without any of the disadvantages.

Our service includes: -

  • Your damaged vehicle will be repaired at an approved accident repair centre or at a repair centre of your own choice

  • You will be provided with a like-for-like replacement for your vehicle if it is un-roadworthy and/or being repaired

  • We deliver the replacement vehicle to your home or place of work, typically within 3 hours of taking your claim

  • Legal assistance is arranged for issues including the recovery of lost earnings and/or claims for injury compensation



To find out more about our service or you would just like some advice, call us on 02392 484 244 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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