Saga Insurance car claim?


Why you may not want to claim on your insurance after a no-fault accident. Compare our services to those provided in your policy, contact us today.



Get free independent alternative advice by calling Car Call today on the number above and compare our services to that of your insurance company after an accident.

If you have been involved in a car accident, but it was not your fault - you may be considering a car claim on your Saga Car Insurance policy.

You should also be aware however that you also have an alternative to a claim on your policy by using an independent accident assistance provider such as Car Call.

To find out why thousands of motorists every year choose to use our service, call 0330 058 1704 and we will be happy to help.

Making a non-fault accident claim independently of your insurer can be a cost-effective alternative to a claim on your own car insurance policy.

This is because a non-fault accident claim on car insurance will almost certainly mean you will have to pay your excess before your vehicle is repaired.

Our accident assistance service is provided independently of any insurer.

We and our partners provide the assistance you need and recover the costs directly from the insurer of the at-fault driver without you making a claim on your car insurance.

No claim on your insurance means you will definitely not have to pay the excess on your policy and your renewal premium should not be affected by the services we and our partners provide.


We get you back on the road as soon as possible

We will take the details of your accident and then organise a replacement vehicle for you as soon as the third party has admitted liability.

We and our partners will arrange the delivery of a hire-car of a similar type and engine size to your own, so you can continue with your daily activities with the minimum of disruption.

The majority of the hire-cars are less than 6 months old and it can be delivered to your home or place of work typically within 3 hours of starting your claim.

Your own car is booked into one of our approved accident repair centres, inspected by an independent automotive engineer and the repair process started.

All repairs are fully guaranteed and if you prefer we can even arrange for your vehicle to be repaired at a garage of your own choice.

If you wish to recover any expenses or you would like to claim compensation for an injury, our partner solicitors can help you achieve the best possible outcome.

If you would like us to help with your accident claim, simply call 0330 058 1704 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.


No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a like-for-like replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a like-for-like replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury