Same Day Delivery Replacement Taxi services


When you operate a Taxi business every hour without an operational vehicle is valuable business lost.

We appreciate the pressures of running a fleet or even an owner driver Taxi business, that’s why we aim to deliver our replacement plated Taxi’s typically on the same day as you contacted us.

Our accident management service has been operating for over a decade now. Over this time, we have developed a fast and efficient service to help our Taxi business customers following their non-fault accident claims.

If you need assistance with a non-fault accident and don’t want the disadvantages of another claim on your insurance policy call 02392 484 244 today.


Avoid unnecessary claims on your insurance policy

Adding a non-fault accident claim to your insurance claims record just means one thing – it will probably increase the cost of your next premium.

Because we are independent of any insurer, your non-fault claims can literally be kept off your claims history - as if they never happened.


Will your insure be able to quickly replace your vehicle with something suitable? We can.

They may not access to the variety of replacement hire-vehicles we do, including fully equipped and plated Taxis.

Your insurer may also be reluctant to allow you to choose the repairing garage yourself – we won’t be. We can either use one of our approved repairers or one you choose, it makes no difference to us.

If you have an excess on your policy, your insurer will probably want you to pay it ‘up-front’ before they will start repairing your vehicle - we don’t want any money from you at all.

All costs and charges associated with your non-fault accident claim are recovered directly from the at-fault driver’s insurer on your behalf.


Excellent accident assistance - without an insurance claim

We independently provide quality accident assistance to thousands of people every year.

Just take a look at the benefits of our service: -

  • No need to claim on your Taxi insurance policy

  • No excess to pay

  • The cost of your insurance should not increase because of your accident

  • All costs and charges are recovered directly from the at-fault driver’s insurer for you

  • Same day delivery of a like-for-like replacement plated and equipped Taxi

  • Damage to your vehicle is assessed by an independent Automotive Engineer

  • We and our partners organise the repairs to your vehicle at an approved accident repair centre or at your preferred repairer

  • Legal help and assistance is included to recover lost earnings or pursue injury claims



If you have had a non-fault accident in your taxi and are looking for a replacement vehicle quickly, call us on 02392 484 244 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.


No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a like-for-like replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a like-for-like replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury