Save money on non-fault claims for your Uber Taxi


Unfortunately, just making a non-fault accident claim on the insurance for your Uber Taxi could end up costing you money.

The law states that the insurer of the driver responsible should pay all reasonable costs to ensure that you are not left out-of-pocket as a result of the accident that was caused by someone else.

However it is often the case that your insurer will increase the future cost of your insurance because of a non-fault claim because you are likely to be considered to be at increased risk of having another accident.

You may also have to pay your excess up-front to get your Taxi repaired and then have to wait months for it to be refunded.

Our independent accident assistance will ensure your Taxi is repaired, arrange a replacement plated private hire Taxi and even arrange legal assistance with your claim.

We and our partners recover accident related costs back from the at-fault driver’s insurer as part of our service.


What we do

We and our partners help thousands of driver’s every year resolve their accident related issues independently of their insurers and without making an insurance claim.

We and our partners organise your Taxi’s repairs, provide a like-for-like replacement plated private hire Taxi and arrange legal assistance to recover any earnings you may have lost and/or pursue a claim for injury compensation if you need it.

We also let your insurer know about the accident for ‘information purposes’ only, so you comply with the terms of your policy.

The services we provide:

  • Annual insurance costs should not increase because you are not making a claim

  • You will have no excess to pay

  • we and our partners can provide a like-for-like replacement plated private hire Taxi typically on the day you start your claim

  • Repairs to your own Taxi are arranged at an approved accident repair centre or at a repair centre you can choose yourself

  • Legal assistance to recover your lost earnings and deal with an injury claim

  • All costs and charges are recovered directly from the at-fault driver’s insurer



To get truly accident assistance for your Uber Taxi after a non-fault accident, call us on 02392 484 244 today.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.


No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a like-for-like replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a like-for-like replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury