Sports car non-fault accident claim?




Why should you have to compromise on the vehicle you drive just because a careless driver has damaged your car?



Car Call independently arranges thousands of prestige and performance car hires and vehicle repairs every year. We enable you to avoid a claim on your car insurance policy, so you have no excess to pay and your insurance provider cannot increase your next premium because of a claim.

For independent advice and assistance with any non-fault prestige or performance sports car claims, call 02392 484 244 and we will be happy to help.

Typically if you were responsible for a road accident, your insurer would of course manage your accident claim.

However if the accident was caused by someone else – it can be frustrating to not only put up with a poor quality replacement vehicle, but also end up with a higher insurance premium.

We and our partners can provide a comprehensive assistance package that is completely independent of any insurer.

We provide all the services you need to get you back on the road as quickly as possible and with an appropriate vehicle too. When your assistance is complete, we recover the costs directly from the at-fault driver's insurer on your behalf.


The kind of service you expect

We are not restricted by the terms and conditions of your insurance policy, so we are able to offer the type of service you expect.

All of the following services are provided to our customers: -

  • We provide a comparable replacement for your car, even if it is a luxury or performance sports car

  • Your replacement is delivered to your home or place of work, typically within 3 hours (if your vehicle is un-drivable) of accepting your claim

  • Your vehicle can be repaired at either our suggested manufacturer approved accident repair centre or at a repair centre you choose

  • Our approved repair centres offer fully guaranteed repairs

  • We can arrange legal assistance with our partners for issues such as the recovery of lost income or claims for compensation

  • We provide 24/7 support with all aspects of your accident claim



To start your independent assistance today, call us on 02392 484 244 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.


No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a comparable replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a comparable replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury