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Motor Accident?

Taxi Accident Claims


As Taxi operator/driver you need to be confident that your business is protected if your vehicle is seriously damaged in a road traffic collision.

Our dedicated claims management solutions for Taxi private hire and/or Taxi fleet operators do exactly that.

In the event of a non-fault accident we provide fully equipped/plated replacement Taxi cabs and arrange quality assured repairs to your vehicles. Our UK based claims team are available 24 hours a day to deal with your accident claims.

As we act independently of your insurer, it means we and our partners can provide a bespoke service that suits your business. Also as you are not claiming on your vehicle insurance policy, the non-fault claim has no effect on your policy premiums and you have no excess to pay.


We provide a personalised service

When you make a claim with us you will get a personalised service, with a specific named advisor who will deal with all aspects of your claim.


I will need my vehicles replaced quickly

If your Taxi is un-roadworthy, we will provide you with a like-for-like plated/equipped taxi vehicle typically within 3 hours of starting your claim.

Your Taxi will be recovered to one of our UK network of accident repair centres and repaired to manufacturer specifications using genuine replacement parts.


Can you help my drivers if they are injured and cannot work?

If a driver has suffered an injury, we can arrange legal assistance for them if they wish to pursue a claim for injury compensation. If they are unable to work for a period of time we can also help them recover their lost earnings.


Do you report claims to insurers?

We provide a full fault claims reporting service for all our clients. We know how frustrating it can be to be put in a call hold queue, that’s why your drivers will get straight through to us immediately. Your claims advisor will then report the claim to your insurer on your behalf.


Minimise your accident related costs

We and our partners recover of the costs from the at-fault driver’s insurer.

To find out how our service can benefit your taxi business, simply call 02392 484 244 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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