Car body repairs and accident repairs
in Basingstoke


Car Call have a national network of Accident Repair Centres which we use to help our customers following both fault and non-fault accidents.

If you live in the Basingstoke area we can help you find a quality approved accident repair centre that is near to you.

We and our partners help thousands of customers every year get quality repairs for their vehicles, and if they have had a non-fault accident we can also arrange for repairs and replacement like-for-like hire vehicles.


Services for non-fault drivers

If you have had damage to your vehicle caused by an accident that was not your fault, we can arrange for a number of services that will make the situation as stress free as possible for you.

We will recover the costs of these services on your behalf directly from the at-fault drivers insurer.

How we can help:-

  • Accident Repairs. We can find a quality approved repair centre in the Basingstoke area to restore your vehicle back to it's original condition.

  • Replacement vehicles. We can arrange for a like-for-like replacement vehicle for you to use while yours is being repaired. This means that if it's a car, a van or even a motorcycle, we will do our best to find a type, make and model of vehicle that is best suited to you and have it delivered to a location of your choice.

  • Legal Assistance. If you would like recover out of pocket expenses or you would like to make an injury compensation claim, the solicitors we work with can help you pursue any issues you may have on a no-win-no-fee basis.

If you need assistance to find a repairer near you, or you would like help with any other aspects of your accident claim, then please call 02392 484 244 and we will be happy to help.

Alternatively if you would like us to call you back, then just complete our fast enquiry form using the link below.



No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a like-for-like replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a like-for-like replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury