Car accident compensation claims

You can make a car accident compensation claim if you have been involved in a car accident that was not your fault within the last 3 years. We and our partners can help you make a compensation claim for you or your passengers in the event of an injury. In addition to this we and our partners can provide you with a quality replacement hire car and arrange repairs to your vehicle.

If you have any neck pain or headaches in the days following the car accident, you may have suffered a whiplash injury. The solicitors we work with specialise in all types of car accident injury compensation claims. You can be assured that you will receive the full compensation amount appropriate to your claim.

The best way to find out if you have a claim and how much it could be worth is to talk to a qualified professional. Whiplash is a common injury sustained in many car accidents, and if you believe you have any of the symptoms associated with this injury, it's definitely worth getting it checked out by a GP.

Car Call and our partners don't just help you claim compensation for injuries. We and our partners can arrange for your vehicle to be repaired at either a garage of your choice, or one of our approved accident repair centres. We can also provide you with a like-for-like replacement vehicle while your car is off the road.

We and our partners recover our costs from the at-fault drivers insurance company.

If you have had an accident that was not your fault, please call us now on 02392 484 244 for free help and advice from one of our experienced claims advisors.

We want you to know when we offer advice or recommend claims solutions or services you are under no obligation to use any of our products or the products and services of our working partners or solicitors.


No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a like-for-like replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a like-for-like replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury