Car accident and car body repairs
in the Crawley area


Thankfully most people will only have a handful of road accidents in their lifetimes. This would also mean that you have not have had to seek the services of a body shop or accident repair centre many times before.

Not all accident repairers will be able to deliver the quality of repairs you expect and deserve. Car Call and our partners specialise in helping drivers involved in road traffic accidents find quality repair centres and like-for-like replacement vehicles.

If the accident was your fault, we can help you find a quality approved accident repair centre in the Crawley area that is convenient for you. This service is completely free of charge and we will be happy to help.

If your accident was not your fault, then we can offer a comprehensive repair, hire and injury compensation service.


About our other services

Many drivers are unaware that there is a cost effective alternative to using your own insurer following a non-fault accident. At Car Call we and our partners offerour non-fault customers repairs, like-for-like replacement hire vehicles and professional legal advice.

We are able to do this because we can claim directly from the at-fault drivers insurers on your behalf.

This approach offers many advantages including:-

  • An alternative to a claim on your own insurance

  • No need to pay any excess

  • An appropriate like-for-like replacement hire vehicle

  • professional legal advice

  • All paperwork and the service arrangements are managed on your behalf

If you would like free advice on repair services in the Crawley area or in fact any of our services, just call us on 02392 484 244 and one of our experienced advisors will be happy to help.

Alternatively just complete our fast enquiry form using the link below and we will call you back.



No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a like-for-like replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a like-for-like replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury