Quality approved car body and accident repairs
in the Maidstone area


For many of us, our cars are not only a necessity but they are one of the most valuable possessions we own, and so if it gets damaged you will be looking to get the best possible repair for it.

At Car Call we and our partners can not only find quality approved repair centres in the Maidstone area, but we can also save you time and money if the damage to your vehicle was not your fault.


How we can help with a non-fault accident

If you have a non-fault accident you may still have to pay the excess fee for your claim, and in addition to this you may also lose a portion of your no claims discount. This can be very annoying to say the least, especially as the accident was due to no fault of your own.

Car Call and our partners specialise in helping drivers in this situation by arranging repairs, providing like-for-like replacement vehicles and legal assistance without having to claim on your own insurance policy. We will recover of these costs on your behalf directly from the at-fault party's insurer.


What services we provide

At Car Call we and our partners will manage all aspects of your non-fault accident claim for you:-

  • car body or accident repairs. We will arrange for your vehicle to be repaired at one of our approved repair centres in the Maidstone area. These accident repair centres have been specifically approved by us due to their excellent repair facilities and superior customer service

  • Like-for-like replacement vehicle. We will source a like-for-like replacement vehicle for you to use while your vehicle is being repaired. This means that whatever make and model of vehicle you normally drive, we will do our very best to find you a vehicle that is of a similar make and model to your own and have it delivered to you.

  • The solicitors we work with can help you with any legal issues that may be involved with your claim. You may want to recover out of pocket expenses or loss of earnings as a result of your accident. In addition to this we can also assist you if you wish to pursue a claim for compensation.

If you need to find a quality approved repair centre in the Maidstone area or would just like to know more about our services please give us a call on 02392 484 244 and an advisor will discuss what options are available to you.

To make an enquiry on line just follow the link below, complete our fast enquiry form and an advisor will call you back as soon as possible.



No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a like-for-like replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a like-for-like replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury