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If you have a Halifax car insurance policy you would normally get in touch with the Halifax car accident claims line following your accident. For independent advice and assistance with car accident claims call 0330 058 1704 and we will be happy to help.
Our aim is to make the claims process as simple as possible and ensure that you remain mobile for the duration of your repairs.
If your accident was not your fault, your insurer will almost certainly still require you to pay the excess on your policy. You may be able to get this expense refunded at a later date, but this may leave you out-of-pocket for a period of time.
In this instance we may be able to help you independently of your own insurer. We and our partners recover the costs of the services we provide directly from the insurer of the at-fault driver on your behalf, so you do not have to make a claim on your own insurance policy.
How we help with your non-fault accident
Our first task is to get you in a like-for-like replacement vehicle as soon as possible, should your vehicle be un-roadworthy.
From the moment we accept your claim we can typically deliver a replacement vehicle to your home or place of work within 3 hours.
We will then arrange for your vehicle to be repaired. We have a UK network of approved accident centres which we use to provide guaranteed repairs for our customers vehicles.
Sometimes our customers prefer to use a particular repairer or garage for their vehicles. This is not a problem as we will contact them for you and make the necessary arrangements.
Legal advice and assistance is all part of our service. If you have outstanding recovery costs or expenses, the solicitors we work with can look to recover these as part of your claim.
If you have been unfortunate enough to be injured in your accident, we can also look to pursue an appropriate compensation settlement for your injury.
If you would like us to help with your accident claim, simply call 0330 058 1704 and we will be happy to help.
Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.