Newbury car body and car accident repairs


Car accident repairs can involve specialist skills and equipment that may not be available in your local garage in Newbury. Major car body repairs in particular can require a number of complex processes, requiring equipment and technical expertise that may not be available at a garage that mainly deals with basic car maintenance and repairs.

Work of this type needs to be handled by specialist accident repair centres and body shops. At Car Call We and our partners organise accident repairs for customers across the country who have been involved in non-fault road accidents.

To help our customers we have established a network of approved accident repair specialists that we have chosen based on their ability to consistently deliver high quality repairs, whether you just have minor scratches and dents or you need major body reconstruction work.

If you would like to find an approved repairer in the Newbury area, we will be happy to find one for you - at no charge. Just give us a call on 02392 484 244 and we will do our best to help.


Had a non-fault accident? - Car Call and our partners can help!

If you have had a non-fault road accident, we can not only offer you a comprehensive range of managed - accident aftercare services, but we also eliminate the need to claim on you own insurance policy - which saves you money.

The solicitors we work with will recover the costs associated with your accident directly from the at-fault drivers insurers, and so you will have no excess to pay or lose your yearly no-claims discount.


Our accident aftercare services

There are a number of services you may need following a road traffic accident. We will make all of these arrangements for you, and at no time will you have to bear any of the costs for these as the solicitors we work with will recover these on your behalf.

  • Vehicle accident repairs. We will arrange for the repairs to your vehicle to be carried out at an approved repair centre that is convenient to your location. Alternatively we can use a repairer of your choice, should you have a preference

  • Like-for-like replacement hire car. If your car is being repaired, you are going to need a replacement vehicle to use in the meantime. Even if you have this option on your insurance policy, you may still only be offered a limited selection of vehicles. At Car Call our aim is to provide you with a vehicle that is as close as possible to the make, model and engine size of your original vehicle - whatever type of vehicle you drive

  • Professional legal assistance. The solicitors we work with are used to handling the many legal issues that often arise as the result of a road traffic accident. These may include out-of-pocket expenses, loss of earnings and injury compensation settlement claims. The vast majority of these claims are settled between the solicitors we work with and the at-fault insurers - without recourse to formal proceedings

  • We manage everything for you. All the arrangements are made for you and we will keep you informed at every stage, leaving you free to get on with your daily routine

If you have had a non-fault accident in the Newbury area or you simply need to find an approved repair centre, just call us now on 02392 484 244 and we will be happy to help you in any way we can.

Should you wish to contact us online, please complete our enquiry form by clicking on the link below.



No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a like-for-like replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a like-for-like replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury