Northampton accident repair centres
and body shops


Car Call and its partners provide a specialised accident management service for road users who have been involved in non-fault road traffic accidents.

Because we provide accident repair services to customers across the UK, we have established a network of approved accident repair centres and body shops around the country to provide high quality vehicle accident and crash repairs for all our non-fault customers.

Whether you have been involved in a non-fault accident or not, we can help you find a quality approved repair centre in the Northampton area that is convenient for you.

To access this free service simply call us on 02392 484 244 and one of our advisors will be happy to help.


About our range of non-fault accident services

Our customers choose to use our accident services not just because we and our partners offer a great service, but we will also save you money.

If you have a car accident that was not your fault, you will still be required to pay any excess you have on your policy. In addition to this you will undoubtedly lose your no-claims bonus too.

Fortunately there is an alternative to this situation. Car Call and our partners can provide you with a wider range of services than you might normally receive from your own insurer.

We achieve this by recovering the costs of all your car accident services directly from the insurer of the at-fault driver.

The services we and our partners can provide following a non-fault accident include:-

  • High quality car accident repairs at one of our approved accident repair centres, or a repair centre of your choice

  • A like-for-like replacement hire vehicle for you to use while your vehicle is being repaired

  • Legal advice and assistance including claims for loss of earnings and injury compensation

  • Management of all your service needs by an experienced claims advisor

For information about repair centres in the Northampton area or any other queries, please call us on 02392 484 244.

To make an enquiry online, please complete our fast enquiry form using the link below.


No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a like-for-like replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a like-for-like replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury