Car body and accident repairs in Poole

If you are looking for quality car body or accident repairs in the Poole area Car Call and our partners can help. We specialise in organising quality car repairs, like-for-like replacement hire cars and legal assistance for customers who have been involved in non-fault road accidents.

Car Call have a national database of accident repair centres that we approve ourselves based on the quality of their facilities and high standards of repair.

What is the difference between an accident repair centre and a regular garage?

A regular garage will usually focus on vehicle servicing and basic repairs, fine for minor dents and scratches but more serious damage requires the more comprehensive facilities of an accident repair centre.

Accident repair centres can cope with anything from a small dent to major structural work. This means that they have the necessary equipment to re-align a distorted sub frame or perform a complete body re-spray to factory production standards.

Because they perform these types of repair on a daily basis, they have the skills and experience to deliver the best repairs possible - whatever the make or model of your vehicle.

Non-fault accident repairs

If you have had an accident that was not your fault, we can arrange a number of services for you including repairs, like-for-like hire cars and even assistance from the solicitors we work with regarding injury compensation claims.

We achieve this by recovering all these costs on your behalf from the at-fault drivers insurer. This can save you money by eliminating the need to claim on your own insurance policy, pay any excess or lose your no claims bonus.

If you have had an accident in the Poole area we can find a repair centre near you. Just call 02392 484 244 and one of our experienced advisors will be happy to help.

Alternatively complete the enquiry form using the link below.

No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a like-for-like replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a like-for-like replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury