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Motor Accident?

Why thousands of people don’t make car insurance claims every year


More and more people every year choose to avoid making car insurance claims when they have been involved in accidents that are not their fault.

This is because they have come to realise that that non-fault insurance claims are actually costing them money – when it shouldn’t cost them a penny.


What is the alternative to claim on my car insurance?

If you were not responsible for the accident, we can independently help you resolve your accident issues without a claim on your policy.

By using our independent claims service: -

  • You will not be making a claim on your car insurance policy

  • We will notify your insurer for 'information purposes only' so the notification terms of your policy are met

  • You will not have to pay the excess on your policy

  • Your insurance premium should not be affected



Our independent claims service helps thousands of people every year by providing the accident assistance and recovering the costs directly from the at-fault drivers insurer on their behalf.

The services we provide: -

  • We will organise the recovery of your damaged vehicle

  • You will receive a like-for-like replacement hire-vehicle

  • Your replacement vehicle is delivered typically within 3 hours of accepting your claim

  • Your vehicle can either be repaired at one of our approved accident repair centres or at a repairer of your own choice

  • Your vehicle repairs are fully guaranteed

  • Legal assistance is arranged for accident related issues such as the recovery of expenses, lost earnings or claims for compensation

  • You get access to our 24/7 claims help line



All these benefits are available to you, regardless of the type of insurance cover you may currently have on your vehicle.

To find out more about our service, call on 02392 484 244 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call UK, no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
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