Dealership solutions

Enhance your Dealerships brand offering with bespoke accident assistance or your customers. Call us now on 02392 484 244 for more information.

Your customers will have access to a complete non-fault accident assistance service that gives them all the support they need to resolve their repairs, get legal assistance and a comparable replacement vehicle – without the need for a claim on their own car insurance policy.

The service will be branded for your business, with a dedicated claims phone line and emails customised to suit the requirements of your customers.

Our secure Claims Management System is based on the market leading Microsoft Dynamics CRM platform which provides un-paralleled performance in terms of management, security and reporting services for your business.

If you operate an on-site accident repair centre, we can offer enhanced labour rates for PAS125 and manufacturer approved repairers to supplement your existing revenue streams.

In summary

  • Free of charge accident aftercare services help promote further brand loyalty

  • Dedicated customer claims help-line answered as your dealership brand

  • Dealership branded accident aftercare literature

  • Car replacement for all your non-fault customers from as little as 3 hours

  • Ability to badge protect car delivery solely for the brand you sell

  • Simple, effective, easy to use extension of your existing services

  • Vehicles delivered directly to the customer, no credit card swipes

  • Generate increased revenue for your dealership and any on site ARC

  • Labour rates from £45 per hour, low bottom line discounts

  • Ability to capture all fault/non-fault repair work for any on site ARC

  • Increased labour rates for PAS 125 and manufacturer approved repair centres

  • Transparent management information provided monthly

  • Commission package bespoke to your business allowing you to both incentivise
    and add to your bottom line

No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a comparable replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a comparable replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury