Body Shop solutions

We work with hundreds of accident repair centres and body shops across the UK. We can help your customers by resolving their non-fault accident claims independently of their insurers. Call us now on 02392 484 244 for more information.

We will also place repairs back to you whenever we can – it benefits us both.

Our labour rates are very competitive. We can offer enhanced labour rates for PAS 125 and manufacturer approved repairers.

One of our advisors will contact your customer within 30 minutes of a referral and typically they will receive their like-for-like replacement vehicle from as little as 3 hours of starting their claim.

Want to integrate our service as part of your brand? No problem. We can set up a custom telephone helpline and email responses that are branded to your business.


In summary


  • Car replacement for all your non-fault customers typically within 3 hours on an undriveable vehicle

  • Vehicles delivered directly to the customer or Body Shop, no credit card swipes

  • Competitive labour rates, contact us for more details

  • Payment of your final invoice within 14 days

  • Increased labour rates for PAS 125 and Manufacturer approved repair centres

  • Transparent Management Information provided monthly

  • Commission package bespoke to your business allowing you to both incentivise
    and add to your bottom line

  • On-site training and on going support from our regional sales team

  • Option of literature personally branded to your company and products

  • We guarantee to contact your customer within 30 minutes of a referral






No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a like-for-like replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a like-for-like replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury