Accident management for motorbike claims

Accident management enables motorbike riders to get all the assistance they need, but without the expense of a no-fault claim on their motorcycle insurance policy.

Insurers like to give Accident Management companies a bad press. This is mainly because we give people the option of resolving their accident claims independently - without a claim on their insurance.

We arrange an appropriate comparable replacement motorcycle for you, manage the entire repair process and even legal issues are taken care of by our partner solicitors.

Why our customers choose Accident Management

Your insurer is unlikely to authorise the repair of your motorbike without you first paying your excess. With our assistance, repairs will be authorised as soon as liability is confirmed – there is of course no excess to pay.

Even making a no-fault claim on your insurance policy is likely to result in you losing your No Claims Bonus. No claim on your insurance means it will stay intact.

The cost of your insurance is likely to increase because of your claim. Any claim on your policy is seen by most insurers as a sign that you are more likely to have further accidents.

To find out how our accident assistance compares to a claim on your motorbike insurance policy, call 02392 484 244 to find out more.

When our assistance is complete, we will recover the costs directly from the insurer of the person responsible on your behalf.

What assistance do you provide?

Firstly, we are completely independent of all insurers.

It doesn’t matter to us what type of insurance cover you have; all our customers receive the following benefits:

  • No claim on your own insurance policy

  • You will receive a comparable replacement motorbike

  • Your replacement bike is delivered typically within 3 hours (if your vehicle is un-drivable) of accepting your claim

  • You have no excess to pay

  • Your no-claims discount is protected

  • The cost of renewing your policy is not be affected by a claim

  • Your motorbike can be repaired at one of our manufacturer approved repairers or at a repairer of your own choice

  • Legal assistance is provided with our service by our partner solicitors

  • 24/7 support and assistance is available for all your claim enquiries

To get assistance today, call us on 02392 484 244 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.

No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a comparable replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a comparable replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury