Get compensation after a car accident

Anyone who has been unfortuate enough to be injured in a car accident is entitled to claim compensation for their injuries - provided they were not at fault for the accident occurring. If you would like some advice regarding an injury compensation claim call 02392 484 244 and we will be happy to discuss the options available to you.

Should I make an injury compensation claim?

If you have genuinely suffered or indeed are still suffering from an injury caused by a car accident, then under UK law you are entitled to seek a compensation settlement.

It's important to remember that your compensation settlement is also partly to enable you to get the best possible treatment to deal with your injury.

My accident happened some time ago can I still claim?

If you have not previously made a claim for an injury, we may be able to arrange legal assistance with a claim for an injury that occurred up to 3 years previously.

What is involved in making an injury compensation claim?

Your appointed solicitor will discuss the options available to you and look to achieve best possible compensation settlement for your particular injury.

The amount awarded in your settlement will depend on the type of injury you have and how it may affect you in the long term.

Things the solicitors we work with will take into account include:

  • The type of injury

  • The degree of stress and discomfort suffered at the time of the injury

  • Any long term discomfort caused by the injury

  • How the injury is likely to impact your life

  • If you will have a permanent disability

  • If specialist treatment or therapy is required

  • If you require specialist medical aids or equipment

  • Costs of personal care or assistance

  • Any special modifications you may need to your home

  • Adapted vehicle or mobility aid requirements

  • Loss of potential earnings resulting from a disability

Do you and your partners provide other car accident related assistance?

Yes. We and our partners provide a comprehensive claims service which includes car accident legal assistance, arranging repairs and the provision of comparable replacement vehicles.

If we are able to assist you, it will not be necessary to make a claim on your own car insurance policy because we deal directly with the insurer of the at-fault driver to recover the costs associated with your claim.

If you would like to make a car accident injury compensation claim or you would just like some free advice, call 02392 484 244 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.

No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a comparable replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a comparable replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury