Legal help with a motorcycle accident that was not my fault

If you or someone you know has been involved in a non-fault road accident on their motorcycle, Car Call and our partners can arrange legal and claims assistance for you.

We provide advice and assistance to anyone involved in a non-fault road accidents and act completely independently of all insurers – so there is an alternative to a claim on your policy.

We arrange legal assistance and recover costs from the at-fault driver’s insurer.

We and our partners will recover the costs directly from the at-fault driver’s insurer on your behalf.

We also arrange for repairs to your motorcycle and provide you with a comparable replacement for you.

If you are unable to ride your motorcycle due to an injury - but are able to drive a car, then we may be able to provide a replacement car for you instead, as long as you have a full driving licence.

Legal issues we can help with

Many issues can arise after accident that require the assistance of a solicitor.

If you can’t do your job because of an injury, you may find yourself being out of pocket because you are unable to work. If this is the case the solicitors we work with can pursue a claim for your lost earnings and look to recover this money for you when we process your claim.

If your motorcycle is damaged we will organise the repairs for you at an approved motorcycle repair centre or at a repairer of your own choice.

If your motorcycle clothing and/or helmet are damaged, we can look to recover the costs of these items as part of your claim.

Motorcycle riders are particularly vulnerable to injury in an accident, if you wish to make an injury compensation claim the solicitors we work with will ensure that you receive the best possible settlement.

To find out more about our service, call us on 02392 484 244 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.

No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a comparable replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a comparable replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury