Non-fault accident claims for Luxury cars
As a luxury or prestige car owner, we appreciate that your insurer is unlikely to be able to provide a replacement car of sufficient quality for your needs following an accident.
Car Call independently helps thousands of people every year get high-quality replacement vehicles as part of our non-fault accident assistance. To find out more call 02392 484 244 and we will be happy to help.
Our clients come first
In addition to being restricted in your choice of replacement vehicle by your insurer, you will almost certainly have to initially pay the excess on your policy and your annual insurance premium may increase as a result of your claim.Our independent claims service allows our clients to not only get a comparable replacement when theirs is in for repair it means they do not have to make a claim on their own insurance at all.
The insurer of the person responsible pays
All the costs associated with your accident are recovered directly from the insurer of the person who damaged your vehicle. You don’t have to put-up with an increase in the cost of your insurance.An appropriate replacement for your car
If you drive a luxury car – you expect a luxury replacement. Enough said.We will supply a comparable replacement to use while your own car is off the road and being repaired. Comparable means that we will endeavour to match the make, model and engine size of your replacement as closely as possible to your own.
If your vehicle is a total loss, you can also use your replacement vehicle for up to 7 days after you receive your settlement cheque. Enabling you to find a new car.
Our exceptional repair network
We will arrange for repairs to your vehicle at one of our network of approved accident repair centres.You can be assured that your car will be repaired to the highest possible standard, as we do not use repairers with poor facilities. If you wish to specify the repairer yourself, let us know and we can arrange this for you.
Need expert legal assistance?
Our partner solicitors specialise in road accident related issues.They can provide legal assistance with issues such as loss of income, damaged personal items and claims for personal injuries.
Should you have any questions regarding an accident claim or you would just like some advice, please call us on 02392 484 244 and we will be happy to help.
Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.
No need to claim on your insurance
Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.
However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.
We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.
However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.
We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.
No excess to pay
Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.
This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.
By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.
This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.
By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.
Receive a comparable replacement hire vehicle
Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.
Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.
Car Call and its partners will provide a comparable replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.
So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.
Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.
Car Call and its partners will provide a comparable replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.
So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.
Manufacturer approved vehicle repairs
If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.
Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.
Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.
Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.
Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.
Legal Assistance
Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.
They issues they can assist you with include:
They issues they can assist you with include:
- Recovery of the cost of the replacement hire-vehicle
- Recovery of the cost of uplifting your damaged vehicle
- Recovery of all repair costs
- Recovery of the cost of damaged of personal items
- Seeking financial compensation for an injury