Replacement luxury car hire

If you have had an accident with a careless driver and you drive a prestige luxury car, the last thing you need is an inferior-quality car as a replacement.

Being hit by a careless driver is bad enough, but why put up with an inferior quality replacement when we can arrange for a quality replacement vehicle that is similar to your own?

You receive your replacement, typically within 3 hours (if your vehicle is un-drivable) of your phone call and we take care of everything else. All without a claim on your insurance.

To find out more, call us now on 02392 484 244 for help and advice.

We arrange assistance for thousands of people every year

Being independent of insurers allows us to focus on arranging the best possible assistance for our clients. Put simply we arrange the best possible hire-car, repairs and legal assistance and the insurer of the person responsible picks up the bill.

The benefits of service include: -
  • A comparable replacement is provided that matches your own car

  • Your replacement is delivered to your home or place of work, typically within 3 hours (if your vehicle is un-drivable) of starting your claim

  • A completely independent alternative to a claim on your own insurance policy!

  • No claim - so no excess to pay

  • No claim - so your future insurance premiums should not be affected by using our service

  • Quality accident repairs will be arranged at an appropriate manufacturer approved accident repair centre or at your preferred repairer

  • Our approved repairers only fit genuine replacement parts and strictly according to your manufacturer’s instructions

  • Our legal partners provide assistance with all your accident related issues

Get the type of replacement vehicle you need without a claim on your insurance, call 02392 484 244 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.

No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a comparable replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a comparable replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury