Hackney Carriage accident repair

Hackney Carriage or black cab taxi drivers who are involved in non-fault accidents need specialist assistance to ensure they not only get a decent repair, but also that they get can quickly get a suitable plated Hackney or ‘Black Cab’ as a replacement.

Car Call have been helping Taxi drivers for over 10 years now, by ensuring they get quality vehicle repairs at approved accident repair centres and also getting comparable replacement Taxi cabs delivered to them, typically with 3 hours after starting their claim.

Quality accident repairs and exceptional customer service

We understand that being without your Taxi for any length of time can be a serious problem for owner Taxi drivers and busy fleet Taxi operators.

This is where our wealth of experience in the accident repair field benefits you the most.

Firstly, we have built-up a UK wide network of approved accident repair centres that have been approved by us, based on their modern repair facilities, technical expertise and all-round great customer service.

Secondly, your claim will be managed by a single experienced advisor who will look after you throughout.

Thirdly, we really go out of our way to ensure you get the right type of replacement vehicle and get it delivered to you as quickly as possible.

And finally – we and our partners recover the costs associated with your claim, directly from the insurer of the person responsible..

Why not just claim on your Taxi insurance?

This one is easy – any claims made on your policy will affect the future cost of your insurance, so it simply makes sense to let us manage them independently for you.

We will of course notify your insurer for ‘information purposes only’ so you comply with their terms, but this also means that no claim is made and the cost of your next insurance premium should not be affected.

Don’t forget that a claim on your policy will almost certainly mean you have to pay your insurance excess up-front as well.

Have you suffered from whiplash or another kind of injury in the accident?

No problem. We will arrange legal assistance for you to get the best possible compensation settlement for any injuries inflicted in the accident.

To start your Taxi accident, claim now, call 02392 484 244 and we will get things sorted for you.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.

No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a comparable replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a comparable replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury