Get a quality hire-motorbike after an accident without changing your insurance

If you need a replacement motorbike and either you don’t have this on your policy or you don’t believe you will receive a suitable one from your insurer, Car Call can help.

Provided you were not responsible for the accident, we can not only arrange for a comparable replacement motorcycle to be delivered to you – we can manage your entire accident claim without involving your insurer.

Why not claim on my policy?

This is what is likely to happen if you claim on your own insurance and you are not at-fault.

  • You will have to pay the excess on your policy

  • Your next insurance premium will probably increase

  • You may not be offered a suitable replacement bike, a car or in fact – any replacement vehicle at all

Car Call independently helps thousands of road users every year get the assistance they need without a claim on their insurance policies.

How does your service work?

We arrange your assistance and then we recover the costs directly from the insurer of the person responsible.

As the innocent victim of a road traffic collision you are legally entitled to: -

  • Have your motorcycle restored to its pre-accident condition

  • Be provided with comparable replacement vehicle to use while yours is repaired

  • Have the cost of any damaged items, lost earnings returned to you and be compensated for any personal injuries

What type of bike will I get?

We will arrange a motorcycle-hire that is as similar as possible to the make, model and engine size of your own.

Also, if you have a full driving licence, we may be able to provide you with a replacement car as an alternative to a motorcycle.

Repairs and legal assistance

We will find an approved repairer in your area or alternatively, you can suggest your own repairer – if you have a preference.

Motorcyclists are particularly vulnerable to injury and to having their specialised clothing and equipment damaged in road traffic accidents.

Our partner solicitors will look into all aspects of your accident claim and recover the cost of your damaged possessions and/or pursue a compensation claim for an injury.

To find out more, call 02392 484 244 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.

No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a comparable replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a comparable replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury