Taxi accident repair and recovery

If you need your Taxi recovered and repaired after an accident and you were not at-fault, we can arrange this for you as well as provide a replacement plated Taxi without you having to claim on your Taxi insurance policy.

Call 02392 484 244 to begin your no-fault taxi claim now.

Independent non-fault Taxi accident assistance

Making non-fault accident claims on your Taxi insurance will almost certainly increase the cost of your next premium. Our independent accident management service will enable you to keep your business running but without the hassle of an insurance claim.

If you make a non-fault claim on your Taxi insurance policy: -

  • You will almost certainly have to pay your excess up-front

  • The cost of your insurance is likely to go up

  • You may not get the right type of replacement vehicle to continue your business

We will organise the repairs to your vehicle, provide a replacement plated/equipped hire-taxi and arrange legal assistance if you need it.

The costs associated with your non-fault claim are recovered directly from the at-fault driver on your behalf.

We arrange everything for you

Our Taxi claims service includes: -

  • Recovery of your Taxi to an approved accident repair centre in your local area or to a repairer you choose

  • We report your claim ‘for information purposes only’ to your insurance provider

  • A comparable replacement for your Taxi that is plated and ready to go

  • We deliver your replacement, typically within 3 hours (if your vehicle is un-drivable) of accepting your claim

  • Damage to your Taxi will be assessed by an independent automotive engineer

  • If you need it, we will arrange legal assistance to recover lost earnings and/or pursue an injury claim

  • We and our partners recover the costs associated with the accident directly from the at-fault driver’s insurer

To get things going right now, call 02392 484 244 and we will be happy to help.

Any policyholder can use this service, and it is your legal right to choose who repairs your vehicle. All assistance offered and information given on this page is provided by Car Call and its partners , no association or affiliation to any particular insurer is intended in any way, and your statutory rights are unaffected.

No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a comparable replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a comparable replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury