Nearly 60% of young drivers are using phones behind the wheel 02/05/2019


It has been illegal to drive whilst on the phone for nearly 17 years but a recent study by Go Compare Car Insurance has shown that 58% of our young drivers are using their phones whilst driving.

The study showed that 18% of all drivers have admitted to checking messages or emails whilst driving. 11% of them admitted to making calls with their hand-held devices. But an entire third of the 18 – 24-year olds questioned said that they also change music and adjust sat navs on their phones whilst behind the wheel.

The study also looked at whether they are using it whilst the vehicle is moving or whilst the vehicle is stationary, the young people’s figures only dropped by 2% with 56% of young people admitting to using their phones whilst the vehicle is moving.

At Car Call we handle a lot of accidents on the road and we want to warn our readers of the dangers that using a phone behind the wheel can cause. The only time you are legally allowed to use a hand held device is when the car is parked, the engine is off, and the handbrake is fully applied. If you are caught with your phone whilst driving, you can face fines of £200 and six points on your licence. If you are a new driver this would mean you would lose your licence. But on top of this if you are looking at your phone, you are not looking at the road and events can happen on the road in a split second and you won’t have the time to react if you aren’t watching the road.

It isn’t necessary to have to pick your phone up and risk your own and others safety by taking your attention off the road, we have lots of hands-free technology at our disposal and can set our phones up for sat nav or music before any journey.

If you have had an accident Car Call are experts at accident management, if you have any questions at all please call us on 02392 484 244, we will be happy to assist you.



No need to claim on your insurance

Anyone who has been involved in a road accident has the right to choose who repairs their vehicle. If you were responsible for the accident you were involved in, the company that insures your vehicle would normally deal with your accident claim.

However if you were not at-fault for the accident, you can choose to either claim on your own insurance policy or make a claim independently of your insurer. To find out more call 02392 484 244 and we will be happy to help.

We and our partners help thousands of people make independent accident claims. Our service enables motorists to get the help and assistance they need to resolve their accident related issues, with the costs being recovered directly from the at-fault driver on your behalf.

No excess to pay

Unfortunately even if an accident was not your fault, your insurer will almost certainly require you to pay your excess before any repair is started on your car.

This money should of course be recovered by an insurer at a later date, but with our service - you do not have to pay it at all.

By using our independent claims service, you are not making a claim on your insurance policy and so you will have no excess to pay.

Receive a comparable replacement hire vehicle

Not all insurance policies will include a replacement hire-car for you to use if yours is damaged and unroadworthy. In fact it is typically an 'optional extra' on your policy.

Other policies may offer a 'courtesy car' but this is often just a 'basic' saloon or hatchback which may not be suitable for your needs.

Car Call and its partners will provide a comparable replacement vehicle as part of our service. This means we will endeavour to supply a hire-vehicle that similar to your own in terms of its type, make and engine size.

So whether you drive a small hatchback or a prestige sports car, we will look to provide a similar hire-vehicle that suits your needs.

Manufacturer approved vehicle repairs

If you have been involved in a car accident, the last thing you want to have to worry about is the quality of the repairs to your car. We have a UK wide network of partner approved Accident Repair Centres available to all of our customers.

Many of our accident repair centres are have manufacturer approvals for specific brands, so if you require a manufacturer approved repair centre, simply tell your personal claim handler and they will ensure your vehicle goes to an approved repairer.

Want you vehicle repaired by a specific garage? No problem, we can alternatively use a repairer that you specify.

Legal Assistance

Our partner solicitors provide legal assistance as part of our service. They specialise in motor claims related issues, so you can be assured of the best possible advice and assistance.

They issues they can assist you with include:

  • Recovery of the cost of the replacement hire-vehicle
  • Recovery of the cost of uplifting your damaged vehicle
  • Recovery of all repair costs
  • Recovery of the cost of damaged of personal items
  • Seeking financial compensation for an injury